Privacy policy

Man Wang Holdings Company Limited (hereinafter referred to as "We", "Our Company" or "Us"), as the operator of the FOTILE Hong Kong Official Website (https://www.fotile.com.hk), is committed to complying with the requirements of the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) and protecting your personal data privacy. This policy outlines how we collect, use, protect, and handle your personal data.

1. Collection and Use of Personal Data
To provide you with our services (such as processing orders, delivery, customer support, and promotional information), we may collect the following categories of personal data:

Identification Data: Such as your name, contact number, delivery address, and email address.

Transaction and Payment Data: Your order details, payment records, and invoice information.

Technical Data: When you browse our website, we may collect your IP address, browser type, and browsing behavior through Cookies and similar technologies to optimize your website experience and for analytical purposes.

Direct Marketing: We will only use your personal data (e.g., name and email) for direct marketing purposes (such as sending you the latest offers and promotions for FOTILE products via email, SMS, etc.) with your explicit consent. You can opt-out of receiving such communications at any time.

2. Sharing and Transfer of Personal Data
We keep your data strictly confidential but may disclose your personal data under the following circumstances:

To fulfill services (e.g., providing necessary details like name, phone number, and address to our logistics partners for delivery).

As required by law or in response to requests from law enforcement agencies.

In the context of a corporate restructuring, merger, or sale, where data may be transferred to a successor entity.

3. Your Rights
Under the Personal Data (Privacy) Ordinance, you have the right to:

  • Inquire whether we hold your personal data.
  • Request access to and correction of your personal data.
  • Request cessation of using your personal data for direct marketing.
  • Make inquiries regarding this policy.

To exercise any of the above rights, please contact our Customer Service Department via:
Email: info@fotile.com.hk
Phone: (852) 3699 2900

4. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or use. We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

5. Policy Revision
We reserve the right to revise this Privacy Policy at any time. Any updated version will be posted on this website without prior notice. Please check back periodically.

Last Updated: October 20, 2025